sofacrafted

Production and delivery time varies depending on the item(s) ordered, your customisation options and your location. We always aim to deliver within 4 weeks from the date of your order.

To track your order, you will receive an email with our delivery service tracking details of your order.

Yes. It is necessary for someone to be available to accept delivery as we use a secure courier who requires a signature as proof of receipt.

Once your payment is received, your purchase is sent directly to the workshop. So that you can monitor the progress of your purchase you will receive three emails regarding the status of your order. You will be alerted by email at the following stages;

Once your payment has been accepted

Once your order is dispatched from our manufacturer into your chosen address

Once your order has been delivered

We’re confident you will like your product But just in case, we have a Return for Any Reason policy. If you are unhappy, simply contact us to arrange for your return.